1. Information We Collect

We may collect personal information including, but not limited to:

• Name

• Phone number

• Email address

• Vehicle details (such as make, model, registration number, tyre size)

• Service history and booking information

• Payment-related details (processed securely via third-party providers)

2. How We Collect Information

We collect personal information when you:

• Book a service (online, by phone, or in person)

• Request a quote or make an enquiry

• Purchase tyres or services

• Communicate with us via phone, email, website, or social media

3. How We Use Your Information

We use your personal information to:

• Provide tyre and automotive services

• Manage bookings and appointments

• Process payments and issue invoices

• Communicate service updates or reminders

• Improve our services and customer experience

• Comply with legal and regulatory requirements

4. Disclosure of Information

We do not sell or rent your personal information.

We may disclose your information to:

• Tyre manufacturers or suppliers for warranty claims

• Payment processors for secure transactions

• Service providers who assist in operating our business

• Authorities where required by law

All third parties are required to handle your information securely.

5. Storage & Security

We take reasonable steps to protect your personal information from:

• Misuse or unauthorised access

• Loss, modification, or disclosure

Information may be stored electronically or in hard copy and is only accessible by authorised personnel.

6. Cookies & Website Data

If you visit our website, we may collect non-identifiable data such as browser type or pages visited to improve website performance. Cookies may be used for basic functionality and analytics.

7. Access & Correction

You have the right to:

• Request access to the personal information we hold about you

• Request corrections if your information is inaccurate or outdated

Requests can be made by contacting us directly.

8. Marketing Communications

We may occasionally send service reminders or relevant information. You can opt out at any time by contacting us or using unsubscribe options where available.

9. Retention of Information

We retain personal information only for as long as necessary to:

• Provide our services

• Meet legal and accounting requirements

When no longer required, information is securely destroyed or de-identified.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always apply and be available upon request or on our website.

11. Contact Us

If you have questions, concerns, or complaints regarding your privacy or this policy, please contact us.